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Privacy Policy
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CCUS Experts
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Effective Date: September 15, 2025
Last Updated: September 15, 2025
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1. Introduction
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CCUS Experts ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our consulting services.
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We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry sector
• Communication Records: Records of our correspondence and interactions
• Website Usage Information: IP address, browser type, pages visited, time spent on site
• Project Information: Details related to consulting engagements and services provided
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2.2 How We Collect Information
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We collect personal information through:
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• Direct communication (emails, phone calls, meetings)
• Our website contact forms
• Business networking events
• Client onboarding processes
• Website analytics and cookies
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3. How We Use Your Information
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We use your personal information for the following purposes:
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• Service Delivery: Providing consulting services and project management
• Communication: Responding to inquiries and maintaining client relationships
• Business Operations: Contract management, invoicing, and administrative purposes
• Marketing: Sending newsletters, updates, and relevant industry information (with consent)
• Website Improvement: Analyzing website usage to enhance user experience
• Legal Compliance: Meeting regulatory and legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may engage trusted third-party service providers who assist us in operating our business, such as:
• Website hosting services
• Email marketing platforms
• Accounting and bookkeeping services
• IT support services
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These providers are contractually obligated to protect your information and use it only for the specified purposes.
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4.2 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:
• Comply with legal processes
• Protect our rights and property
• Ensure safety and security
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
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• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Alteration or corruption
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Security measures include:
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• Secure data transmission (SSL encryption)
• Access controls and authentication
• Secure data storage practices
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6. Data Retention
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We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:
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• Active client relationships: For the duration of the engagement and afterwards
• Marketing communications: Until you withdraw consent
• Website analytics: Up to 2 years
• Legal and regulatory requirements: As required by applicable laws
7. Your Privacy Rights
Under Canadian privacy law, you have the right to:
7.1 Access
Request access to your personal information we hold and receive a copy of such information.
7.2 Correction
Request correction of inaccurate or incomplete personal information.
7.3 Withdrawal of Consent
Withdraw your consent for certain uses of your personal information, where consent is the legal basis for processing.
7.4 Complaint
File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your personal information appropriately. To exercise these rights, please contact us using the information provided in Section 11.
8. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality
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You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
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We may use Google Analytics and/or WIX analytic tools to understand how visitors use our website. These analytics collect information anonymously and reports website trends without identifying individual visitors.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
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10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:
• Posting the updated policy on our website
• Sending an email notification to clients
• Including notice in our regular communications
• The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
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11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
CCUS Experts
2737 30th Side Road
Campbellville, Ontario
L0P1B0
Canada
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Email: info@ccusexperts.com
Phone: +1-905-320-6260
Privacy Officer: Jonathan Carley
12. Compliance and Governing Law
This Privacy Policy is governed by the laws of Ontario, Canada, and complies with:
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Ontario privacy legislation
• Other applicable Canadian privacy laws
For privacy complaints that cannot be resolved directly with us, you may contact:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3
Canada
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Phone: 1-800-282-1376
Website: www.priv.gc.ca
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